► Police Information Technology Office (PITO)
► A large Swiss Bank
► DHL - Deutsche Post AG
► Payserv AG (Telekurs Group)
► Office of National Statistics (ONS)
The case studies published here contain only a brief account of the solutions. For detailed information and detailed case studies please email: email@example.com
Task: to Develop a Business Case for a National Directory
Task: Piloting an Email outsourcing project
This world-wide and global logistics company used a number of internal Email services. Although by outsourcing the service to an individual service provider was thought to provide considerable cost savings and service improvements, the actual problems had been completely underestimated at the beginning of the project. DHL is a various and distributed organization, which resides on six continents and by acquisitions has grown and is now in over 150 countries. Local support and migration of the users and their data became the crucial question of the feasibility of the project.
Logsys defined and led a world-wide pilot project, in order to understand the feasibility of migrating all the users, based on in house services to a single service. Users from 20 countries participated in this project, in order to make sure that all geographical issues were completely represented.
The pilot successfully recognized the central problem Email functionality, the migration, the safety requirements, the service levels and the user support. All this information was transferred to the planning of the following outsourcing project, which is at present still running.
Task: Production of concepts for Design and conversion of a Top Level Directory Schema
DHL is a world-renown logistics organisation, under the ownership of the German Post Office. As world-wide enterprise in incorporates many regional and multi-cultural needs. Grown from a variety of private firms, the primary task of management was to integrate all the international logistics infrastructures.
In the arena of directory and information security services, a multitude of services and infrastructures were present. These were based not only on different architectures and technologies, but had very different data structures and quality underpinning them. So for an optimal business process support a co-ordination of the semantics, technical functionality and consolidation tasks had to be made.
This necessity was quite well known on all sides of the computing department. There were several initiatives required to consolidate the solution:
Logsys recognized immediately that this required the building of a consistent Identity Management (IdM) and safety infrastructure to bring these different initiatives together. From the start Logsys concentrated on the Data Model which would bring all of these initiatives under one roof. We consciously used the object-oriented beginnings of the Directory Server to obtain a fast mechanism to provide a consistent structure for the DHL model and to ensure continuous implementation at the same time as adhering to the existing security policy.
Among other things Logsys could also contribute:
The base solution developed by Logsys became the basis for further development of the IdM and security architecture in DHL. The customer was able to relocate from Basel to Prague without losing ground on the development.
Task: Conception and realization of multi-client Identity Management infrastructure
Payserv is a part of the Telekrus group which offers applications and services around financial markets. In order to offer these services over the Internet and ensure this new market would bring increased market share to Payserv, they needed to ensure they had full control of Identity Management for secure entry into their service.
Payserv had therefore to be integrated into the process and applications demanded by their customers and partners. The new system had to be de-centralised and multi-client facilities had to be exhibited by the services and applications. In particular, high integration and synchronisation with customer systems was demanded.
Above all the goal of a new entry services was required
Logsys (at that time trading as WRDC AG) worked as the consulting house as well as the software authority. Logsys undertook the following tasks:
The project was undertaken swiftly and on a cost sensitive basis which was received very well by the customer. The success of the project was not solely based on the technical qualifications and experience of Logsys, but in the co-operation and partnering of all other interested consulting partners.
Task: Policy and IT Strategy Support
The UK treasury suggested the Government of the UK could give increased service at a greatly reduced price if the basic information on the public (Name, Address, Date of Birth, etc.) were stored and administered on one central database in the public domain. The Treasury commenced a project to see if substantial gains would come from such a database if it was made available to all public authorities.
Logsys was consulted to carry out this complex and highly political project. Logsys created a permanent Policy Team to help achieve this.
The development of this database led to the formation of the National British Population Register. Logsys was also consulted on the Personal Identity Cards planned by the Home Office to:
The experience gained by Logsys over many years in the field of large listing systems enabled us to recognise problem areas in the design early on, enabling the a more punctual rejection of additional options which were being considered.